Pernia's Pop-Up Shop

Henry from Pernia's Pop Up Shop provided excellent support over WhatsApp, resolving courier delays with great cooperation. Highly appreciated!

As the bride, I am deeply disappointed and distressed with my experience at Pernia’s Pop-Up Shop regarding my main engagement (muddy-tikka) and sangeet outfit. I placed an order for a Seema Gujral outfit in July-August 2024. However, in September, I received the wrong outfit. Despite multiple assurances that the issue would be resolved, the “rectified” outfit delivered in November was even worse than the first. Shockingly, on December 5th, 2024—after a third attempt—the outfit delivered was yet again incorrect. At this point, I just want my money back and wish to never deal with Pernia’s again. This experience has been frustrating beyond words. With the wedding just days away, the store expects me to trust that the correct outfit will be delivered on the day of my event, in a different city—an unacceptable and unnecessarily stressful proposition for any bride. I have requested a refund, but the store refuses, citing the designer as the issue. However, after personally contacting Seema Gujral, I was informed that Pernia’s manages their own dealings. To make matters worse, I purchased another outfit from Seema Gujral directly, and it is absolutely stunning—proving that the fault lies entirely with Pernia’s Pop-Up Shop. The lack of accountability and customer care is shocking and deeply disappointing from a multi-designer brand of this stature. This ordeal has caused immense stress during what should be one of the happiest times of my life. #Disappointed #Shameful #BrideInDistress

My first shopping experience with Pernia's Pop Up Shop has been smooth and Iam happy. I needed help with the status updates and Hadrian has been very helpful. He was quick to answer and very courteous. Thank you Hadrian

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Henry was responsive and quick to answer any questions.

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Henry was incredibly helpful and efficient — would absolutely recommend!

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I had a very good experience with Hrithik at Pernias!

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Henry Dsouza was very professional and provided excellent customer service. Replied promptly helped me with my order on Pernia and everything went very smoothly. I will definitely order from Pernia again.

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Henry did a great job with my order, very appreciated

Great service!! Henry did a great job with details of my order.

Henry is amazing very responsive. Highly recommend.

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