Santacruz(W) - 101 Prime Plaza, S V Road, Mumbai, India
Projects
About
Reviews
80,000-2,80,000
Hi Kalki Fashion,
Kalki Fashion is a Mumbai based designer brand that has exclusive range of bridal wear, couture and prêt collection. They have set out to challenge the system and offer designer-quality essentials at great and honest prices. No tricks, No middlemen taking their cut, No crazy brand markups, Just a new collection of essentials launched each month at half the typical cost. They have outfits in different materials, right from a velvet lehenga to georgette saree, they have it all in their store. Kalki Fashion has recently gained popularity due to its huge collection of ethnic wear. No matter how intimate or grand your celebrations are, you will be able to find just the right outfit for the same and that too within your budget. All their outfits are designed by craftsmen from all over the country. The fresh talent makes sure that the designs are unique and are launched right before every season and occasions. Visit them now and be assured that when you step out of the store, you would have picked up your outfit.
Though they have a huge collection of various outfits, Kalki also provides its clients the option to customise outfits as per their requirements. The designers ensure that all their clients are able to find the outfit of their choice.If visiting the store is not a possibility, then one can also make purchases using the feature of video shopping, just pick a suitable date and time and your appointment with the designer will be set who will then help to purchase your outfits for your special day.
Kalki has a huge variety for outfits for all kinds of occasions and ceremonies for both women as well as men. They also have a wide range of accessories available in their store as well as online.
Kalki is a one stop shop for all your bridal wear and trousseau shopping. One can visit any one of their four boutiques located in different parts of Mumbai for all their ethinic shopping. The brand also has an online presence and ship to 26 countries using premium logistics. All their outfits go through various rounds of quality check to ensure that your outfits are of supreme quality. They also have easy return policies for all their dresses.
10 years 3 months
Outfit Type
Ready to purchase outfits
Store Type
Retail Shop
108 reviews
11 reviews
3 reviews
1 review
21 reviews
Last Review Updated on 25 Aug 2024
Reviewed 3 months ago
I placed an order online on 30th of June 2024, that was canceled on 5th of July. I got my refund back on 11th of August, initiated by them on 9th of August after a month long period and too many follow-ups. On 18th of August they charged my card back again with the same amount(Rs 7247.83). Not sure how that is even possible. My bank has advised me to block my card. So my advise to anyone seeing this would be if you think that your card details are safe with Kalki, I would suggest you to think again. Don’t share your banking details with them as they might deduct any amount from your card. In the era of too many bank/internet frauds, just be careful with even outlets with big names. Be safe!
Reviewed 7 months ago
Horrible customer experience. They cancelled on one of the products I ordered and haven't refunded me the money from the past month and refuse to return shipping. On top of it, they keep sending promotional messages to shop more. Extremely bad customer service.
Reviewed 9 months ago
Horrible brand and worst customer care support. I bought a saree online which got delivered on 5th February, 2024 from Kalki Fashion. I did not liked the saree and raised a return request on the same day of delivery. They asked to upload the picture and then approved the return. The pick was done the next day where the pick up agent carefully checked the saree and took it. I got a mail after 8 days of return that a wrong saree was sent to them. How can I return a saree when it was a pickup? How am I to be blamed. I have mailing every other day and calling, but all in vain. It's been a month, I am struggling to get a refund.
Reviewed 11 months ago
Worst place to buy anything. The outfit was so expensive and it came with dimensions no human could fit into. They refused to fix it and they refused to refund me. Absolutely the worst place in the world. Never never buy from here.
Reviewed 1 year 2 months ago
Hero rupee loan customer care number9801139036`~`6295717898 Hero rupee loan customer care number 9801139036`~`6295717898
Reviewed 1 year 2 months ago
Ekart customer care number9801139036`~`Ekart customer care number9801139036`~`Ekart customer care number9801139036`~`
Reviewed 1 year 3 months ago
I ordered one wedding gown for my engagement and I received the gown 2 days before my engagement which was late. Also, the fitting of the gown was so lose that I didn't have time to get it altered. I managed somehow though. This is the case when they took each and every detail of my fitting. This was so pathetic. Secondly, I ordered a Saree with blouse and received a Saree which was used. It was not fresh. They shared the footage of the Saree packing but what I received was not the same, it was little different. Also, when I raised the concern they denied to take the blouse back and after some time they denied to take the Saree back as well. So I spent almost Rs.23000 on both the orders and both the orders are useless for me and they have denied to take the orders back even it was mentioned that that orders are returnable. These guys are just making money with sending wrong orders. Pathetic service and ridiculous customer service.
Reviewed 1 year 5 months ago | Certified Review
They have a great selection, I bought my wedding sari and mehndi lehenga there.Source
Reviewed 1 year 6 months ago
worst experience ever. Request everyone to not purchase from them. They destroyed whole of my roka dress and not once. First at the day of trial, which was just 1 week before my function, they gave me the outfit which was completely different than the colour i chose from the sample piece. And in this they didn't accept their mistake and were trying to convice me this colour is looking nice on you. You can have it just to save themselves. And then when i told i would want a refund. They convinced me to trust them and I thinking that they are designers so might have done a mistake by chance, let me be. Give them the chance as it is a colour problem. They told me they will replace it and will courier it directly to my place. They tried to convince me that they will send videos after the piece is ready and will make comparison with the sample piece and everthing will be fine. But, now th day of getting a video for the dress comes. In the video, theere was a hole in the middle of the dress and being a net fabric it could'nt be covered. When I pointed out they told me that it will be rectified and we will again send a video. That whole area of net fabric had a design in the center annd that hole was covered unevenly by the sequence work which was obviouslyy looking very odd and cheap. Bcozthat hole in the dress is still there and i could see in the video. I was told that as it your function you wear it give us the balance amount and we will rectify it after the fucntion as I could not get the refund. I was told that dress will reach by 31st and now I am told that it will reach by 1st. Such unprofessional behaviour, such selfish people, and such money minded people they are. Once they received the remainign amount, they stopped picking up my callss even to get update regarding my courier is being difficult as they have stopped responding. I have paid full amount, my dress hasn't reached me and it has a hole.
Reviewed 1 year 8 months ago
Dear Kalki, I am writing to express my profound disappointment with the service I received from your brand. I recently purchased an outfit for my Sangeet function from Kalki fashion, which unfortunately was ruined due to negligence on your part. Upon receiving the outfit, I immediately noticed that the blouse's design was not as requested. Despite clearly specifying that I wanted a regular V-neck and not a Plunge, you failed to fulfill this request. When I brought the issue to your attention, there was no response from your side for 48 hours. While I did register a complaint with customer care, I have been repeatedly attended by different staff members who apologize and ask for 24 hours to resolve the issue. This cycle has been repeating for 10 days now, and I have yet to receive any satisfactory response or resolution. Furthermore, instead of taking responsibility and offering to fix the issue, your staff was unhelpful and rude, stating that they followed the measurements I provided. This response is unacceptable, particularly given the importance and expense of wedding outfits. The compensation offered of $10 is also far below the outfit's actual cost, and I find this offer ridiculous. I myself work as a production manager for a luxury brand in Dubai, I understand the importance of prioritizing customers and providing them with the highest quality of service. It is essential to ensure that such incidents do not occur in the future, particularly for a bride's wedding outfit. I will strongly advise potential customers to think twice before shopping with Kalki, given the negative experience I have had with your brand. I hope that you take this feedback seriously and take steps to ensure that such issues are not repeated in the future.